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Vision
To be the number one integrated communications organization while performing to the highest standards of respect, discipline, integrity, and teamwork to pursue the benefit of employees, customers, and partners.
Mission
We are in the business of selling and servicing Avaya's
full line of communication solutions. Additionally, we designs customized business communications
applications for our clients.
Essentials
Our vision of service and customer satisfaction, coupled with a strong
experience in the communications industry, makes us the favored choice
for an Avaya business in Puerto Rico and the Virgin Islands.
As the only Avaya Platinum Business Partner in the Caribbean region, we are focused on Avaya's portfolio, providing best of breed practices and solutions that enable businesses to excel. Contact us and experience ... a whole new world of possibilities.
Awards
* Avaya Platinum Business Partner (highest level)
* Avaya Level 3 in Audit for Installation & Maintenance Capabilities (highest level)
* Avaya 'Award in Competency' (for having the highest level of certifications in the region)
* Avaya 'Excellence in Achievement Award'
* Exclusive Avaya Business Partner for the Virgin Islands
* Minority Supplier Development Council Certification
* Department of Defense Trading Partner Certification
Our People
Our technical staff is also trained in every Avaya solution we provide. We believe that while product knowledge is learned, the keen awareness required for troubleshooting a problem is gained from experience.
Our account managers and Senior Consultants are fully trained in customer service and product knowledge to provide our customers with unique application consulting services.
Certifications
With over 70 certifications, our Avaya Certified Associates and Avaya Certified Specialists are experts in the following areas:
* IP Telephony
* Messaging
* Interaction Center
* Predictive Dialing
* LAN Workgroups
* LAN Backbones
* VPN
* Wireless
* Network and Policy Management
* Intuity Audix
* IP Office
* Messaging
Partners
*
AVAYA
*
Cisco Systems
*
Expand Networks
*
Tallard Technologies